Non-Emergency Medical Transportation Services2025-07-13T01:59:55+00:00

Dependable Medical Rides When You Need Them Most

We provide reliable ambulatory, wheelchair, and Medicaid-eligible transportation across the Carolinas, including dialysis appointments, hospital discharges, and more.

How We Help You Get There

Wheelchair Rides

Whether walking or using a wheelchair, we’ll get you to your appointment safely and on time.

Medical Equipment Delivery

We deliver essential equipment—like hospital beds and wheelchairs—right to your door.

Medicaid Approved Transport

We’re an authorized Medicaid transportation provider, so qualified rides are covered.

Because Your Health Deserves Reliable Support

At TruExpress, we know how overwhelming it can be to arrange reliable transportation for yourself or someone you love. That’s why we provide safe, on-time medical rides with compassionate drivers who care. So you can stop worrying about getting there and start focusing on what really matters — health, comfort, and peace of mind.

Here’s How It Works

“TruExpress has been a blessing for our family. My father has dialysis three times a week, and we used to stress every time about getting him there safely. Since we started using TruExpress, every ride has been on time, and the drivers treat him with real care and respect. It’s one less thing we have to worry about.”
Angela, Spartanburg, SC

Frequently Asked Questions

Do I need to schedule in advance?2025-07-12T23:37:56+00:00

Yes. We recommend scheduling at least 24–48 hours ahead to guarantee availability, though same-day rides may be possible depending on demand.

Can I ride if I use a wheelchair?2025-07-12T23:38:33+00:00

Absolutely. We offer fully equipped wheelchair-accessible vehicles with trained drivers to assist you throughout the trip.

Is this service covered by Medicaid?2025-07-12T23:38:57+00:00

If you’re Medicaid-eligible and the ride qualifies as a covered medical service, it may be fully covered. We’ll help verify your eligibility when you book.

What types of appointments can I schedule rides for?2025-07-12T23:39:18+00:00

We transport to a wide range of medical services, including dialysis, rehab, hospital discharges, primary care visits, and more.

Can a caregiver or family member ride along?2025-07-12T23:39:36+00:00

Yes, in most cases a caregiver or support person can ride along at no extra charge. Just let us know when you book.

How do I schedule a ride?2025-07-12T23:39:56+00:00

Call us directly or use our online booking form. We’ll walk you through everything you need to know.

Can you offer a wheelchair for me to use?2025-07-12T23:51:39+00:00

Absolutely. We have a wheelchair available to aid in accessing your medical appointments.

Ready to Book a Ride You Can Count On?

Whether it’s a one-time appointment or ongoing care, TruExpress is here to get you there safely, on time, and with compassion.

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